RETURN, REFUND, CANCELLATION POLICY
Your trust in FIFINE is our utmost priority.
- You may return a product within 7 days of your date of delivery if a manufacturing defect has been found.
- A product’s part or entire sales package will be replaced depending on the defect.
- Any signs of physical or incidental damages to the product or product packaging will be chargeable and shall be deducted before the refund can be processed.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all accessories.
- Customer is responsible to ship the product back to us.
- Once the product is received, it will be inspected within 48-72 hours.
You may cancel your order before the product has been shipped. Unfortunately, an order cannot be cancelled once the product has been shipped to you. If you wish to cancel your order after having received the product, a refund is possible only if the product is unopened in the same condition as it was received in. Keep in mind however, that the shipping costs have to be borne by the customer. Your refund will be processed within 7 working days after your product has been received and inspected.
Refunds (if applicable)
Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, in you bank account via NEFT. Our team will call you for your bank details. Note that the refund will be initiated within 7 working days
Cash on Delivery
In case of cash on delivery, the refund will reflect in the user’s bank account within such reasonable time (subject to the policies of the User’s bank in case of bank account refunds) from the date on which FIFINE MICROPHONE INDIA initiates the refund. The handling fee of ₹199 shall not be refunded to the User on cancellations or returns that are made after the shipping of the purchased Products.
Address for Returns:
Send us an email at firstname.lastname@example.org with the tracking details and send your item to: Origin Marketing Pvt. Ltd. 223/224 Raj Ratna Industrial Estate, Opposite SNDT Girls College, Mumbai, Maharashtra IN 400064. (Include an invoice copy and your contact details)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.